Here at Dobbies, we want our customers to enjoy tasty food and great service in a welcoming and safe environment. Our club plus members are at the heart of what we do, so exceptional customer service and driving member loyalty is our main priority. To play an essential role in delivering this we are looking for a Kitchen Manager to join our Restaurant team. You’ll lead the kitchen team in setting best in class examples with a focus on quality and efficient food delivery.
This is a fantastic opportunity for someone to join the Dobbies brand. We’ve a great team, gorgeous restaurants and serve hot breakfast, lunch and afternoon tea (so you can spend your evenings at home!).
Responsibilities
- Leading the kitchen team ensuring strong levels of service that are efficient, within budget and compliant.
- Ensuring that our customers are presented with their meal to a high standard and on time.
- Maintaining a fully compliant kitchen with all statutory requirements of health & safety and food hygiene.
- Sparking your team’s passion for delivering the best food service and customer experience.
- Creating a fun and productive environment for everyone to enjoy the day to day operation whilst thinking ahead to ensure that all of your team have a development journey with Dobbies
Who we are looking for
- You’ll bring proven fast paced food service expertise with people management experience
- Commercial awareness and understanding of budgets, profitability from driving sales and improved ways of working.
- Ability to identify training needs. You'll be effectively coaching and training all levels ensuring our teams are delivering a first-class customer experience and safe centre environment.
- You'll act quickly and enthusiastically to changing priorities, workload and new regulations or requirements.
- Positivity managing change, you'll lead the team through each season with care and motivation to deliver the best.
- Can demonstrate our values at all times – we’re one team, getting better everyday. We bring a smile. We live and breathe gardens. We make it work for our customers.
What we offer
- Generous annual leave entitlement. Use your holidays when you want with limited statutory days off required
- Treat yourself with generous uncapped discount across our stores with 50% off in our Restaurants, 25% off in the Garden Centre and 10% off in our food halls
- Access to Wagestream – support your financial wellbeing, with ability to access earnings ahead of pay day, save for the future and financial advice
- Access to Retail Trust – seek confidential support, access to a virtual GP, free counselling service and discounted retail rewards with our employee wellbeing platform
- Access to Dobbies Academy – continue your development with our eLearning platform and development programmes
- Thriving culture; the Dobbies team are passionate, diverse and committed to making it work for our customers
About us
At Dobbies, we’re proud to have history dating back to 1865. Founded by James Dobbie, we’re the UK’s largest garden centre retailer, with 3,800 colleagues and 77 stores, including six little dobbies, and a Central Support Office near Edinburgh.
Our passion and joy for gardens and plants is what makes us special. In our stores, we showcase this through own brand and branded products, concession partners and services. We have something for every season, occasion and style of garden, outside and in.
Many of our stores also feature a restaurant or coffee shop, where customers can enjoy refreshments or meals in a relaxed and welcoming environment.
At Dobbies, we champion garden living all-year-round and offer a calendar of events and experiences that bring people and communities together.
We’re committed to being a great place to work. We’re one team and we encourage our colleagues to be the best version of themselves, every day; to share their wins and celebrate success. Together, we make it work for our customers.